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RT Pro- Proficient Rental Agent

Cinelease Inc.


Location:
Atlanta , Georgia 30354
Date:
08/22/2014
Job Type:
Permanent
Job Status:
Full Time
Shift:
1st Shift
Categories:
  • Admin / Clerical
  • Arts / Entertainment / Media
  • Customer Service
Cinelease Inc.
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Job Details

MUST BE RT-PRO PROFICIENT TO QUALIFY FOR POSITION

 

CINELEASE, INC., the entertainment industry leader in equipment rentals and service is seeking a RT Pro- Proficient Rental Agent in our rental facility in Atlanta, GA.

 

            Company Description

 

The largest independent motion picture equipment rental house in the USA, with company headquarters in Los Angeles and multiple branch locations throughout the country, including Atlanta, New Orleans, Charlotte, Austin, New York, Chicago, and Pittsburgh.

 

CINELEASE has supplied thousands of feature films and television productions with premier lighting and grip equipment, and has built its reputation with over 37 years of exceptional service.  

 

CINELEASE offers a highly competitive salary package, along with medical and dental insurance, paid vacation, sick, and holiday pay, a 401K program, and cell phone.

 

            Job Summary

           

Service all rental customer needs, including rental quotes, equipment orders, delivery and pick up at location; interaction with the our sales, warehouse, purchasing, and accounting teams to provide the best possible service to our customers.    

 

 

            Essential Duties and Responsibilities:

 

  • Responsible for processing initial rental order quotes in RT Pro with pricing instructions from Sales team.
  • Work directly with customers/crew either by telephone, email, or face to face.
  • Respond promptly to customer inquiries and handle and resolve all customer concerns.  
  • Process day to day customer requests for equipment.
  • Coordinate customer deliveries and pick-ups with transportation department.
  • Communicate with shop foreman with all equipment order processing, order changes, equipment exchanges, and inventory stock checks.
  • Maintain customer show files in an accurate, detailed manner in all areas, including main packages, add-ons, exchanges, PO’s, sub-rentals, missing and damaged equipment, and wrap sheets.
  • Communicate with the billing department on rental order questions.
  • Sub-rent and purchase equipment when necessary.
  • Accurately process purchase orders and negotiate with vendors to achieve discounted pricing
  • Use RTPRO inventory tracking program to process quotes, orders, transfers, and inventory availability.
  • Assist with annual inventory and special projects as required.

 

Requirements

MUST BE RT-PRO PROFICIENT TO QUALIFY FOR POSITION

 

Knowledge:

  • Strong organizational skills and attention to detail
  • Highly motivated and able to multi-task
  • Excellent communication and written skills
  • Knowledge of lighting and grip equipment or entertainment industry production experience a plus

 

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